Current jobs related to Client Service Manager - Boise, Idaho - Highmark Health


  • Boise, Idaho, United States Highmark Health Full time

    Job SummaryThis role partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process. Evaluates, recommends and implements processes to ensure that...


  • Boise, Idaho, United States Highmark Health Full time

    Job SummaryThis role partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process. Evaluates, recommends and implements processes to ensure that...


  • Boise, Idaho, United States HealthEdge Full time

    About the RoleThe Senior Manager, Health Services, is a key member of our Professional Services team responsible for delivering high-quality consulting services to our clients. This role requires strong leadership and management skills, as well as expertise in healthcare consulting.Key ResponsibilitiesManage and develop a team of consultants to deliver...


  • Boise, Idaho, United States Advantage Sales and Marketing, LLC Full time

    Key Account Support SpecialistAt Advantage Sales and Marketing, LLC, we're seeking a skilled Client Success Strategist to drive client success. As a Client Success Strategist, you will play a pivotal role in directing client annual review processes. Your primary responsibilities will include working closely with Key Account Managers to manage client business...

  • IT Service Manager

    4 weeks ago


    Boise, Idaho, United States Fisher's Technology Full time

    Job Title: IT Service ManagerJob Summary:Fisher's Technology is seeking a highly skilled IT Service Manager to lead our professional services team. As a key contributor to our success, you will develop and manage technical services, best practices, and methodologies to ensure client satisfaction.Responsibilities:Professional Services Management: Determine...


  • Boise, Idaho, United States Albertsons Full time

    About the RoleWe are seeking a highly motivated and experienced Client Partner to join our Retail Media team. As a Client Partner, you will be responsible for developing and growing our client relationships, providing strategic guidance and support to drive business growth and revenue.Key ResponsibilitiesDevelop and execute strategic plans to drive client...

  • Case Manager

    4 weeks ago


    Boise, Idaho, United States Terry Reilly Health Services Full time

    Job DescriptionAs a Case Manager with Terry Reilly Health Services, you will play a vital role in providing supportive services to individuals and families enrolled in the CHOIS Program. Your primary responsibilities will include coordinating and providing services such as BCACHA applications, home visits, social service referrals, crisis intervention, case...


  • Boise, Idaho, United States HealthEcareers - Client Full time

    We are seeking a skilled Speech Language Pathologist to join our team on a travel assignment in Boise, Idaho.Job DetailsSpecialty: Speech Language PathologistDiscipline: TherapyDuration: 13 weeks40 hours per weekShift: 10 hours, daysEmployment Type: TravelAs a Speech Language Pathologist on this travel assignment, you will have the opportunity to work with a...


  • Boise, Idaho, United States SAS Retail Services Full time

    Warehouse Logistics SupervisorWe are seeking a talented Customer Service & Logistics Supervisor to support the brand and logistical managers in various business areas. This role is dedicated to managing customer relationships and expectations across multiple clients and vendors.Key responsibilities include:Assisting with tasks and deliverables of the...


  • Boise, Idaho, United States U.S. Bank Full time

    At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our clients, providing personalized guidance and support to help them achieve their financial goals. Your expertise will be essential in identifying and addressing their unique...


  • Boise, Idaho, United States U.S. Bank Full time

    At U.S. Bank, we're dedicated to helping our customers and businesses succeed. As a Client Relationship Consultant, you'll play a key role in building strong relationships with clients, providing expert guidance and support to help them achieve their financial goals. This is a unique opportunity to make a real difference in people's lives and be part of a...

  • Case Manager

    4 weeks ago


    Boise, Idaho, United States Terry Reilly Health Services Full time

    Job SummaryAt Terry Reilly Health Services, we are seeking a skilled Case Manager to join our team. As a Case Manager, you will play a critical role in providing supportive services to individuals and families in need. Your primary responsibility will be to coordinate and provide supportive services, including assisting with housing applications, home...


  • Boise, Idaho, United States First Interstate Bancsystem Inc Full time

    Job SummaryWe are seeking a highly skilled Payment Services Risk and Fraud Manager to join our team at First Interstate Bancsystem Inc. This role is responsible for preventing, identifying, and mitigating fraud losses for credit and debit card portfolios of the Bank.Key ResponsibilitiesManage the output of multiple fraud monitoring platforms and build...

  • Tax Senior Manager

    4 weeks ago


    Boise, Idaho, United States Armanino Full time

    Job SummaryArmanino is seeking a highly skilled Tax Senior Manager to join our Business Management team. As a Tax Senior Manager, you will be responsible for leading tax consulting and compliance engagements for high net worth individuals, entertainment industry professionals, and corporate clients.Key ResponsibilitiesLead tax consulting and compliance...

  • Account Manager

    1 month ago


    Boise, Idaho, United States Salted Stone Full time

    Job DescriptionSalted Stone is a full-service global growth agency and HubSpot Elite Partner seeking a skilled Account Manager to join our Client Services team.The ideal candidate will have a strong background in client relationships, account management, and business development. They will be responsible for managing a portfolio of clients, identifying...


  • Boise, Idaho, United States Orkin Pest Control Full time

    Job OverviewAre you looking for a career that offers a sense of adventure and the opportunity to work outdoors? Do you have a strong work ethic and a desire to provide excellent customer service? We are seeking a highly motivated and detail-oriented Pest Control Service Specialist to join our team at Orkin Pest Control.Key Responsibilities:Deliver...

  • Case Manager

    4 weeks ago


    Boise, Idaho, United States Terry Reilly Health Services Full time

    Job SummaryTerry Reilly Health Services is seeking a skilled Case Manager to join our team. As a Case Manager, you will play a critical role in providing supportive services to individuals and families, including applications, outreach, home visits, social service referrals, crisis intervention, and case management.Key Responsibilities:Maintain a caseload of...


  • Boise, Idaho, United States Wolters Kluwer Full time

    Sr. Customer Service RepresentativeWe are seeking a highly skilled Sr. Customer Service Representative to join our team at Wolters Kluwer Lien Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and providing solutions to their compliance...


  • Boise, Idaho, United States St. Luke's Health System Full time

    Job DescriptionSt. Luke's Health System is seeking a dedicated Registered Nurse to manage our Telehealth services. As a Telehealth RN Manager, you will be responsible for providing exceptional patient care and leading a team of healthcare professionals.Key ResponsibilitiesManage and coordinate Telehealth services to ensure high-quality patient careLead a...

  • Association Manager

    4 weeks ago


    Boise, Idaho, United States Mountainbreeze Management Company Full time

    Job DescriptionMountainbreeze Management Company is a dba of Verity Property Management, Inc.About the Position:This role is designed for an organized individual who can thrive in a fast-paced environment, providing support in managing client operations and financial needs. The position involves assisting Boards of Directors in developing operational...

Client Service Manager

1 month ago


Boise, Idaho, United States Highmark Health Full time
Job Summary

This role partners with assigned Client Managers to maintain and grow existing business and ensure that positive account relationships are maintained.

The incumbent assists in the preparation of proposals, meeting materials and/or sales collateral during the account renewal process. Evaluates, recommends and implements processes to ensure that account objectives are met.

Serves as the sales liaison between group administrators and the Organization's internal departments for problem resolution.

Key Responsibilities
  • Partner with assigned Client Manager(s) to maintain and grow existing business and ensures positive account relationships are maintained.
  • Assist in the preparation of benefit design analysis for specialized proposals and quotes.
  • Develop detailed specifications for implementation of new products for clients.
  • May conduct enrollment meetings during the account renewal process.
  • Analyze operational business problems and provide problem resolution and effect change to all facets of the company.
  • Leverage internal resources to bring the best service and problem resolution to assigned accounts.
  • Work closely with Sales Support Analysts responsible for account processing and set-up to ensure accurate and seamless service delivery.
  • Develop documents and processes to ensure effective communication via work plans for all account implementation activities.
  • Function as the primary contact for the resolution of the day to day account service issues.
  • Support customers during the implementation of sales contracts and throughout the relationship by resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
Qualifications
  • Minimum:
    • High School Diploma or GED
    • 3 - 5 years of relevant, progressive experience in the area of specialization or Bachelor's Degree.
  • Substitutions:
    • None
  • Preferred:
    • None
Skills
  • Service orientation
  • Diligence
  • Problem Solving
  • Communication
  • Drive for Results
  • Evaluates Critically
  • Influence, Persistence & Resilience
  • Planning and Organizing
Licenses or Certifications
  • Minimum:
    • None
  • Preferred:
    • State specific Producer License's for Life, Accident & Health.
Scope of Responsibility

Does this role supervise/manage other employees?

No

Work Environment

Is Travel Required?

Yes