Client Relationship Consultant 2
7 days ago
At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Client Relationship Consultant, you'll play a vital role in building strong relationships with our clients, providing personalized guidance and support to help them achieve their financial goals. Your expertise will be essential in identifying and addressing their unique needs, and delivering tailored solutions that meet their expectations.
Key Responsibilities:
- Develop and maintain strong relationships with clients through proactive outreach and follow-up
- Assess and address client needs, providing guidance on our range of deposit and loan products and services
- Collaborate with branch team members and partners to deliver exceptional client experiences
- Stay up-to-date with consumer and business banking products and services, including digital offerings
- Provide consistent, high-quality service to clients, including greeting and processing basic transactions
Requirements:
- High school diploma or equivalent
- Three to four years of customer service experience
- Three to four years of sales experience
Preferred Skills:
- Proven ability to build and foster relationships with clients
- Effective communication and interpersonal skills
- Thorough knowledge of bank and branch policies, procedures, and support systems
- Experience with digital products and self-service technologies
Benefits:
- Comprehensive benefits package, including healthcare, life insurance, and retirement plans
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
EEO Statement:
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.
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