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PMB Sales Supervisor

2 months ago

New York, New York, United States WELLS FARGO BANK Full time
About this Role

Wells Fargo is seeking a highly skilled and experienced professional to fill the position of PMB Sales Supervisor. As a key member of our team, you will be responsible for leading a small group of residential Private Mortgage Bankers and driving sales activities to achieve business objectives.

Key Responsibilities
  • Coach and Direct Sales Teams: Provide guidance and support to sales teams to ensure they meet sales targets and provide excellent customer service.
  • Manage Sales Activities: Direct and manage sales activities to ensure high levels of customer satisfaction, timely completion, quality, and compliance in Private Mortgage Banking Sales.
  • Build Relationships: Develop and maintain relationships with realtors, builders, financial planners, bank stores, past customers, and other non-traditional sources to produce high-quality loans that meet Wells Fargo Home Mortgage guidelines.
  • Make Supervisory Decisions: Make informed decisions regarding team supervision, work allocation, financial resources, and daily operations to effectively manage customer loyalty.
  • Leverage Policies and Procedures: Interpret and apply policies, procedures, and compliance requirements to negotiate terms and take applications.
  • Identify Opportunities for Improvement: Identify opportunities for process improvement and risk control development in low-complexity functional areas.
  • Interact with Customers and Colleagues: Interact directly with external customers and collaborate with peers, colleagues, and mid-level managers to achieve business objectives.
  • Stay Informed of Industry Trends: Stay up-to-date with mortgage industry trends and developments in the assigned market and maintain a high level of visibility for Wells Fargo Home Mortgage in the marketplace.
  • Manage Resources: Manage the allocation of people and financial resources for Private Mortgage Banking Sales.
  • Develop and Evaluate Staff: Be responsible for the selection, evaluation, and development of staff within Private Mortgage Banking Sales.
Requirements
  • Private Mortgage Banking Sales Experience: 2+ years of experience in Private Mortgage Banking Sales or equivalent demonstrated through work experience, training, military experience, or education.
  • Leadership Experience: 1+ years of leadership experience.