Underwriting Operations Director

6 days ago

Norwood Young America, Minnesota, United States Thimble Full time
About Us

Thimble is a leading insurtech platform for small business customers and agents. Our innovative culture and technical expertise are an incredible addition to Arch Capital's portfolio of offerings. We work with a variety of carriers to bring the best insurance solutions to small businesses, brokers, and agents.

Our Values
  • Think Wild, Act Tame - Be relentlessly creative, question everything, and get to know the rules so well you can use them in new ways.
  • Green Means GO - Act, move forward, learn, and make decisions based on the best information you have.
  • Own Every Detail - Be ruthlessly precise, disciplined, and sweat the small stuff.
  • Simplify, Simplify, Simplify - Get to the point, make it crystal clear, and cut everything else.
  • Every Moment Counts - Show up early and ready, deliver on time or before, and make the most of your time.
  • Stay Human - Treat every person and their ideas with respect and cherish diversity.
About the Role

We are seeking a seasoned underwriter to lead the underwriting operations of Thimble. As a player/coach, you will be responsible for the development of risk selection, implementation, and offering of new products to a wider and more diverse customer base.

Responsibilities
  • Develop, revise, implement, and maintain underwriting guidelines and coverage applications.
  • Ensure adherence to underwriting guidelines and principles of Thimble Underwriting referrals in accordance with Thimble standards.
  • Assist claim adjusters with underwriting issues on claims where required.
  • Develop initial filings for new products and filing updates for mature products that contain meaningfully unique features perceived highly valuable by our customer groups.
  • Monitor and manage Thimble's underwriting risk to deliver target loss ratio while supporting Thimble's mission and strategy.
What We're Looking For
  • 10+ years of small commercial insurance experience in P&C underwriting, with the ability to still be hands-on.
  • Proficiency in analyzing and making decisions on policies in a timely manner.
  • Ability to work well and respectfully with others, with minimal supervision, and in a very fast-paced environment.
  • Experience managing multiple projects, prioritizing high-impact ones.
  • Ability to make decisions quickly and decisively.
  • Exceptional written and oral communication skills.
  • Microsoft Word and Excel proficiency.
  • Creative problem-solving skills.
  • Bachelor's Degree or equivalent experience.
What You'll Do in 30 Days
  • Understand Thimble's product set and roadmap.
  • Take ownership of Thimble's underwriting process.
  • Understand Thimble's content/SEO strategy and the Insurance team's role in it.
  • Understand Thimble's distribution strategy.
  • Digest company performance and customer data to date and training on Thimble's data infrastructure.
  • Review data dump including all team presentations, filings, PAA agreements, carrier presentations, and product documentation.
  • Understand Thimble's claims process.
  • Understand organization, strategic plan, and the insurance challenges.
  • Understand Carrier guidelines as they have been presented to us.
What You'll Do in 60 Days
  • Understand Thimble's financial model and the insurance impact.
  • Understand Thimble's Business Development strategy, including broker strategy and impact of Thimble's Business Development on insurance roadmap.
  • Assist in the development of additional commercial property and inland marine insurance products.
  • Assist in the development of insurance products for future growth.
Thimbler Benefits & Perks
  • Fully remote company.
  • Thimble Fridays (out of office at 12:00pm local time).
  • Comprehensive health, vision, and dental coverage.
  • PTO: 20 days vacation, 8 floating days, 10 company-wide holidays, 1 VTO (Volunteer Time Off), and unlimited sick time.
  • Parental Leave: 100% paid 12 weeks + 2 weeks gradual return.
  • Company computer hardware of your choice.
  • Work from home setup reimbursement.
  • Monthly co-working space and/or child care reimbursement.
  • Monthly ClassPass credit.
  • Quarterly wellness reimbursement.
  • Other health & wellness perks including: One Medical, Teladoc, Talkspace, Kindbody, and Health Advocate.
  • Virtual events, happy hours, trivia, and fun.

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