Front Office Specialist

3 weeks ago


National City, California, United States OPSAM Health Full time

We are seeking a highly skilled Front Office Specialist to join our team at OPSAM Health. As a Front Office Specialist, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

About the Role:
  • Job Summary: The Front Office Specialist will provide exceptional patient care, manage patient registration and scheduling, and maintain accurate records to ensure seamless communication between patients and healthcare providers.

Main Responsibilities:

  • Provide outstanding patient service by answering phones, responding to emails, and greeting patients in a timely and professional manner.
  • Manage patient registration and scheduling processes, ensuring accurate and efficient data entry.
  • Assist with medical records management, including scanning documents and updating patient files.
  • Process payments and handle cash transactions, maintaining accurate records and balancing the cash drawer.
  • Communicate effectively with patients, providers, and other stakeholders to resolve issues and ensure seamless communication.

Requirements:

  • Bachelor's degree or equivalent experience in healthcare administration or a related field.
  • At least 1 year of experience in a healthcare setting, preferably in a front office or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • High school diploma or equivalent required; bilingualism (English/Tagalog) highly preferred.

Compensation and Benefits:

  • $50,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy, including vacation and sick leave.
  • Opportunities for professional growth and development within our organization.


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