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Store Operations Manager

2 months ago

Fort Smith, Arkansas, United States Hibbett Retail, Inc. Full time
Job Overview

Hibbett Retail, Inc. is seeking a highly skilled and experienced Store Manager to oversee the daily operations of our retail stores. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

Key Responsibilities
  • Store Operations: Manage and control store assets, including inventory, expenses, and sales statistics, to ensure profitability and efficiency.
  • Sales Leadership: Direct and oversee sales efforts in the store, including sales team management, customer service, and sales promotions.
  • Team Management: Mentor and cultivate a team of sales associates, assistant managers, and managers in training, providing guidance and support to ensure excellent customer service and sales performance.
  • Customer Service: Provide exceptional customer service, ensuring that customers have a positive shopping experience and are satisfied with their purchases.
  • Inventory Management: Manage inventory levels, including ordering, receiving, and stocking merchandise, to ensure that the store is well-stocked and that customers have access to the products they want.
  • Marketing and Advertising: Collaborate with the marketing team to develop and implement marketing and advertising plans to drive sales and increase brand awareness.
  • Community Involvement: Participate in community events and activities to build relationships with customers and promote the store's brand.
Requirements
  • Education: Bachelor's degree in business or a related field, or equivalent experience.
  • Experience: 3-5 years of experience in retail management, preferably in footwear and athletic apparel.
  • Skills: Excellent interpersonal and communication skills, analytical thinking, problem-solving, and leadership skills.