Patient Service Representative

4 weeks ago


Rockville, Maryland, United States Patient First Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Patient First. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Assist patients with registration and check-in processes
  • Escort patients to treatment areas as needed
  • Communicate with physicians and nurses to ensure timely and efficient care
  • Verify patient demographic and insurance information
  • Answer billing and insurance questions
  • Collect payments and issue receipts
  • Complete cash management duties
  • Perform filing and scanning tasks
  • Answer incoming calls and distribute messages
  • Assist with other assignments as directed
Requirements
  • High school graduate or equivalent
  • Minimum one year of clerical experience
  • Basic typing skills
  • Ability to sit, stand, and walk for up to 7 hours at a time
  • Ability to lift up to 25 pounds
  • Excellent visual, verbal, written, and typed communication skills
  • Ability to prioritize and multitask
Benefits
  • Discounted medical treatment at any Patient First location
  • 401(k) Retirement Plan with employer match
  • Paid Annual Leave, Overtime Pay, and Double Time Compensation for holidays worked
  • Bonuses for recruitment, patient care performance, and weekend work


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