Dolphin Mall Host

17 hours ago


Miami, Florida, United States Sports & Social Full time
Host Job Description

Sports & Social is a unique sports bar and social lounge in downtown Miami, offering an elevated dining and beverage experience. As a Host, you will be the first point of contact for our guests, ensuring a warm and welcoming atmosphere.

Key Responsibilities:

  • Answer phone calls and take messages/reservations
  • Maintain an accurate wait list when necessary
  • Welcome guests upon arrival and bid farewell as they leave
  • Communicate effectively with guests and staff
  • Coordinate seating arrangements for efficient service
  • Anticipate needs of scheduled special parties

Requirements:

  • At least one year of customer service and/or hosting experience
  • Fluent English speaker, with other languages a plus
  • Strong communication and interpersonal skills
  • Ability to read, review, and understand seating charts
  • Basic mathematical skills

Working Conditions:

  • May be required to work nights, weekends, and/or holidays
  • Ability to stand, bend, stoop, and kneel for long periods
  • Ability to safely and efficiently move about the facility

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