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Customer Engagement Specialist
2 months ago
About Us:
Improveit Home Remodeling has been a trusted name in home enhancement since 1989. We are a leading provider of replacement contracting services, specializing in windows, bathroom renovations, and safety tubs. With a commitment to excellence, we proudly serve various markets, including Columbus, Dayton, Cincinnati, and beyond.
Position Overview:
We are expanding our customer engagement team to meet the increasing demand for our services. This on-site role is ideal for individuals eager to advance their sales careers while achieving significant financial rewards.
Key Responsibilities:
- Engage with homeowners who have shown interest in our offerings to schedule in-home consultations and provide pricing estimates.
- Receive comprehensive training on our products and services, enabling you to effectively communicate the advantages of our solutions, such as enhanced property value and energy efficiency.
- Participate in ongoing coaching and mentoring to refine your sales techniques and maximize your earning potential.
What We Offer:
- Competitive compensation with unlimited earning potential.
- Comprehensive medical and dental insurance options.
- 401k retirement savings plan.
- Paid vacation and personal days.
- A state-of-the-art call center environment.
- A positive and energetic workplace culture.
- Opportunities for career advancement.
- No travel required.
- Professional training and continuous support.
Qualifications:
- Comfortable working towards performance-based targets.
- Ability to follow scripts and engage in persuasive discussions.
- Proven skills in identifying customer needs and addressing objections.
- Excellent verbal communication abilities.
- Highly motivated and competitive spirit.
- Thrives in a fast-paced, results-oriented setting.
- Strong computer skills.
- Availability to work some evenings and weekends.
- A minimum of 3 years of experience in a call center or inside sales role is required.
- Experience in collections or related fields is a plus.
Why Choose Improveit Home Remodeling?
Our culture is centered around continuous improvement and leadership development. We believe in fostering a supportive environment where our team members can grow and succeed. Join us and be part of a company that values your contributions and invests in your future.
