Automobile Service Technician

2 weeks ago


Watertown, New York, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and motivated Automobile Center Store Associate to join our team at Sam's Club. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the efficient operation of our Tire and Battery Center.

Key Responsibilities
  • Customer Service: Provide safe and efficient service to customers in both sales and service areas, ensuring a positive experience and meeting member expectations.
  • Team Collaboration: Work collaboratively with other associates to achieve sales and service goals, educate and mentor new technicians, and communicate effectively with team members.
  • Technical Expertise: Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, and product specifications.
  • Technical Skills: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement, utilizing handheld technology and systems to make immediate business decisions.
  • Ownership and Accountability: Communicate equipment, tools, and supplies needs to TBC Lead, track and monitor returns and special orders, operate cash registers, process transactions, and maintain accurate inventory and safety standards.
  • Talent Ambassador: Model high-quality service and products, develop and influence others to work in a respectful, supportive, and team-oriented style, and understand roadblocks and assist in training team members.
  • Compliance and Integrity: Comply with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices.
What We Offer

As a valued member of our team, you will receive competitive pay, performance-based incentive awards, and a range of benefits, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance. You will also receive paid time off, parental leave, family care leave, bereavement, jury duty, and voting leave, as well as short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Requirements
  • Valid Driver's License: Must possess a valid state-issued driver's license.
  • Age Requirement: Must be at least 18 years of age.
Preferred Qualifications
  • Auto Service Industry Experience: Previous experience in the auto service industry or retail environment is preferred.


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