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Desktop Support Specialist
4 weeks ago
This is a fantastic opportunity to join our team as a Desktop Support specialist, where you will play a pivotal role in ensuring the smooth operation of our organization's IT systems.
Key Responsibilities:- Remote troubleshooting of end users' O365 application issues (30% of time)
- Imaging laptops and machines via Intune (30% of time)
- Asset tagging via our ticketing system for hardware shipping and receiving (30% of time)
- Assisting with MDM Support (10% of time)
This is a level 1 position with room to grow into a full-time role, offering a chance to develop your career in a dynamic and supportive team environment.
Requirements:- Desktop and Windows 10 support experience
- Excellent troubleshooting and technical support skills
- Knowledge of Office 365, Intune, and technical support principles
- Strong customer service and communication skills
We offer a competitive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan and life insurance. If eligible, you may also be entitled to critical illness, accident, and hospital coverage, as well as short and long-term disability benefits.
About TEKsystems:
We're a global leader in Full-Stack Technology Services, Talent Services, and real-world application, working with progressive leaders to drive change. Our team of 80,000 strong partners with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia.
We're an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
