Technology Support Specialist

2 weeks ago


Seattle, Washington, United States Best Buy Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Geek Squad team as a Technology Support Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities
  • Provide timely and effective technical support to customers
  • Assist customers with setting up and repairing technology devices
  • Monitor service queues and provide accurate status updates to customers
  • Partner with fellow agents to resolve customer issues
Requirements
  • 3 months of experience in retail or customer service
  • Passion for technology and desire to solve problems
  • Ability to work a flexible schedule, including holidays, nights, and weekends
What We Offer
  • Competitive pay
  • Generous employee discount
  • Financial savings and retirement resources
  • Support for your physical and mental well-being
About Us

As part of the Best Buy team, you will help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life.



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