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Client Experience Coordinator

2 months ago

Missoula, Montana, United States Paradise Dental Technologies Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Experience Specialist to join our team at Paradise Dental Technologies. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and in-person interactions.
  • Process orders, manage customer inquiries, and resolve any issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless communication and support.
  • Participate in ongoing training and development to stay up-to-date on our products and services.
  • Contribute to the growth and success of our company by identifying opportunities for improvement and implementing solutions.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Experience in a customer-facing role, preferably in the dental industry.
  • Ability to learn and adapt to new systems and processes.
What We Offer
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A fun and dynamic work environment with opportunities for growth and development.
  • A competitive salary and bonus structure.
  • Professional development opportunities and training programs.