Senior Account Executive

5 days ago


Alsip, Illinois, United States Accord Intermediate Holdings Inc Full time
Job Description

As a Senior Account Executive at Accord Intermediate Holdings Inc, you will serve as the primary point of contact for assigned and developed accounts. This role requires building and maintaining long-term relationships with internal and external customers, ensuring customer satisfaction and profitability.

Candidates must reside in one of the following states: IL, NY, NJ, PA, MD, VA

Please note that relocation assistance is not provided for this role.

Key Responsibilities
  • Develop and implement systems to keep customer business organized and performing as needed.
  • Coordinate and update presentation material(s) encompassing all Accord capabilities.
  • Proactively assess, clarify, and validate customer needs on an ongoing basis.
  • Identify and research potential leads through various sources.
  • Initiate contact with potential clients through communication methods.
  • Develop regular reports and communications with customers on critical business metrics.
  • Support internal teams with customer requirements and needs.
  • Coordinate Accord resources to provide value-added services and support to accounts.
  • Use CRM and ERP as core tools of the position.
Requirements
  • Bachelor's degree preferred.
  • Five or more years of demonstrated sales, customer service, or related experience.
  • Knowledge of Excel and working with spreadsheets, pricing matrices, specification documents, and online bidding portals.
  • Strong understanding of equipment and technology profiles, capabilities, metrics, and carton production process.
  • Excellent communication skills, both written and verbal.
  • Strong critical thinking and negotiation skills.
  • Strong planning and organizational skills.
  • Comfort with collecting, analyzing, and interpreting data.
  • Proficiency in Microsoft Office.
  • Ability to work independently and influence outcomes with Senior Level Leadership.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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