Loan Origination Advisor
1 week ago
AmeriHome Mortgage is a Western Alliance Bank company, committed to providing exceptional customer service and support to our clients. As a Mortgage Product Specialist, you will play a key role in achieving this goal. Your primary responsibilities will include handling customer inquiries, performing lead qualification, and delivering excellent customer service. In this role, you will also have opportunities to develop your business knowledge and skills, working closely with our team to achieve common goals.
Key Responsibilities
- Handle a high volume of inbound and outbound phone calls while maintaining professionalism and customer satisfaction
- Perform lead qualification and follow scripted presentations
- Contact prospective clients to generate interest in our mortgage products
- Communicate effectively over the phone, escalating customer complaints and concerns as needed
- Work well in a team environment and collaborate with colleagues to achieve common goals
Requirements
- 2+ years of relevant inside sales experience preferred
- College education preferred
- High School diploma or GED required
- Ability to meet production goals in a deadline-driven environment
- Excellent communication skills
- Flexible schedule with ability to work various shifts
Compensation
The hourly range for this position is $22.00 - $24.39. Salary amount is determined by specific job location.
Benefits
We offer competitive salaries, ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and wellness program.
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