Funeral Service Professional

4 weeks ago


Cleveland, Ohio, United States AKRE & Associates Full time
Job Summary

We are seeking a Funeral Director/Embalmer to join our team at AKRE & Associates in Cleveland, OH. As a Funeral Director, you will be responsible for guiding families through the most challenging moments of their lives with compassion and professionalism.

Key Responsibilities
  • Manage funeral arrangements from start to finish, ensuring every detail is taken care of.
  • Conduct funeral and memorial ceremonies with empathy and professionalism.
  • Foster strong relationships within the community to maintain our clients' heritage and grow our market presence.
  • Assume responsible custody of personal mementos and ensure they are cared for and returned according to the family's wishes.
  • Promote a safe and healthy workplace for staff and visitors.
  • Oversee all aspects of funeral or memorial services, including logistics, chapel and church services, cemetery coordination, and special functions.
  • Meet with families to understand their needs, accurately prepare all related documents, and provide compassionate support.
  • Maintain a high level of proficiency in office skills and technology to ensure smooth and efficient service delivery.
  • Communicate effectively with families, staff, and other stakeholders.
Requirements
  • Completion of a diploma program at a college meeting State of Ohio standards.
  • Valid Ohio Funeral Director license and drivers license.
  • Previous customer service or sales experience is an asset.
  • Strong computer skills and knowledge of funeral service-related software.
  • Exceptional communication, compassion, integrity, problem-solving abilities, multi-tasking skills, and a team-oriented mindset.
Why Work with Us?
  • Make a profound difference in the lives of families during their most vulnerable times.
  • Work within a caring, compassionate environment.
  • Opportunities for ongoing learning and professional development.
  • A competitive compensation package, including a base salary, bonus, PTO, parental leave, medical/dental/vision insurance, 401K with match, company phone, clothing stipend, paid license renewals, paid community memberships, wellness programs, and other unique company benefits.


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