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Casino Floor Supervisor

3 weeks ago

Albuquerque, New Mexico, United States Route 66 Casino Hotel Full time

We are seeking a highly motivated and experienced Slot Supervisor to join our team at Route 66 Casino Hotel. As a Slot Supervisor, you will play a critical role in ensuring the smooth operation of the slot department, supervising and guiding slot hosts, and maintaining a high level of customer satisfaction.

The estimated salary for this position is $60,000 - $70,000 per year, depending on experience.

Your primary responsibilities will include:

  • Supervising and training slot hosts to ensure they provide exceptional customer service
  • Conducting daily checks to ensure compliance with company policies and procedures
  • Maintaining accurate records and reports, including progressive logs and taxable logs
  • Performing complex arithmetic calculations and troubleshooting technical issues

You will also be responsible for building relationships with guests, fostering a positive and respectful work environment, and participating in ongoing training and development opportunities.

If you are a results-driven professional with a strong passion for customer service and a keen eye for detail, we invite you to apply for this rewarding opportunity.