Senior Technical Hardware Program Manager

We are seeking a highly skilled Senior Technical Hardware Program Manager to join our Enterprise Mobile Computing Custom Products Group (CPG) based in either our Austin, TX or Holtsville, NY facility.

The Senior Technical Hardware Program Manager will be responsible for driving and managing custom product definition, business cases, customer use cases, project scoping, quoting, and overall execution activities required to create a customized solution (Hardware and/or Software) in accordance with established and defined business metrics.

• Act as Point of Contact for all custom product requirements associated with our Tablets and Point of Sale products and solutions business unit, overall tracking & reporting on projects, budgets and priority negotiations.
• Drive multiple concurrent custom product activities and programs, leveraging diverse engineering teams located across our global engineering, support function footprint and global suppliers, for multiple customer opportunities across our portfolio.
• Support the definition, introduction, and overall program management of the customer specific hardware and/or software solution requests, including interfacing with internal Sales teams, Operations team, and customers.
• Lead system integration planning, release management, and planning for demonstrations, proof of concepts and pilots.
• Lead the creation of cross-functional workstreams and drive execution for sales enablement, development and deployment.
• Independently build relationships and work across all relevant areas of the business including Sales, Services, IT, Finance, Marketing, Product, Engineering, Support, and with our suppliers.
• Work independently with business in defining proof of value and customer's return on investment.
• Manage and execute elect projects associated with the Custom Products Group's Independent Hardware Vendor (IHV) and 3rd Party Sales programs.
• Generate and execute a yearly business plan with the Product Management organization to drive year-over-year revenue growth.
• Independently execute to project plan and budgets for multiple, CPG projects. Recommend corrective actions and implement changes. Identify and mitigate risks; develop and implement risk mitigation plans. Own ensuring alignment from key leaders of milestone achievement before moving the program forward.
• Motivate a project team, in a highly collaborative fashion, to ensure products/solutions are reliable and of quality.
• Demonstrate the ability to see cross-functional impacts of decisions and project plans through execution. Balance scope taking into consideration schedule and budget adjusting the project with minimal impact to the business. Understand the business objectives of the program and assume personal accountability for success of the program against objectives.
• Provide assistance with coordination of deliverables and project assets to assist the project team. Personally anticipate and address obstacles or issues. Independently engage additional resources as needed to address obstacles or delays, and adjust the plan per management guidelines as delays or obstacles are experienced.
• Demonstrate intermediate understanding of development processes and product launch scope and activities.
• Develop and protect intellectual property and is well-versed with IP fundamentals.
• Explore and understand the competitive landscape in both product and business terms.
• May coach or act as escalation point for level 1 or level 2 Program Managers.
• Very limited supervision by management is expected in this position for complex or novel problems.
• Key performance metrics of the position include; Overall customer satisfaction, NRE quote response time, overall development cycle time, product quality, project NRE cost and schedule adherence, as well as overall product cost and margin.

Minimum Qualifications:

• BS in Electrical Engineering, Computer Science, or related technical BS degree.
• Minimum 5+ years of Engineering/Program management experience for products in fast-paced environment required.
• Experience leading medium cross-functional teams required.
• Experience in hardware and/or software product development for consumer or enterprise products (such as cell phones, wearables, Tablets, laptops etc) required.
• Solid technical understanding of Engineering/Hardware requirements and design.
• Ability to translate customer requirements into product and solution requirements, scoping and planning required.

Preferred Qualifications:

• Self-motivated, results-driven, manages risks, and thrives in an environment of uncertainty and continuous innovation.
• Experience working independently and as part of a team to solve difficult technical, quality, cost, and schedule challenges; well-versed in risk management practices.
• Experienced team builder, great at collaboration and managing resources; proven interpersonal skills.
• Demonstrated ability to communicate with all levels, including C-level leaders both internally and externally.
• Demonstrated leadership and analytical skills.
• Excellent critical thinking and questioning skills.
• Master's degree preferred.

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Know Your Rights:

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Conozca sus Derechos:

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug-free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program, and paid time off offerings depending on the country where you work.

Salary: USD 104400.00 - USD 156600.00 Yearly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.