Shelter Program Specialist

6 days ago


Leominster, Massachusetts, United States Making Opportunity Count Inc Full time

We are seeking a highly skilled Shelter Resource Coordinator to join our team at Making Opportunity Count Inc.

The estimated salary for this role is $60,000 per year, commensurate with experience.

The Shelter Resource Coordinator will be responsible for proactively building and maintaining a robust referral network with external providers and agencies. This includes developing and maintaining partnerships with community services, food banks, transportation providers, and key shelter partners to ensure families receive comprehensive, high-quality assistance that meets their diverse needs.

Key Responsibilities:

  • Ensure timely, accurate, and detailed documentation of all actions, fully aligning with program standards and reporting requirements.
  • Take full ownership of transportation coordination for the designated Region's program, managing both public and private transportation solutions.
  • Lead collaboration efforts with the Shelter Management team to strategically coordinate external resources, optimizing support for families.
  • Centralize and streamline essential shelter operations to maximize efficiency and significantly expand the scope of available family support services.

Requirements:

  • Minimum 3 years of supervisory and administrative experience overseeing programmatic operations.
  • Minimum 7 years of human service experience, including experience in shelter and/or housing management and operations.
  • Experience developing culturally and linguistically diverse programs for individuals and families from diverse socio-economic, racial, cultural, and linguistic backgrounds.

Benefits:

  • A competitive salary range of $51,000 - $69,000 per year.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • 15 paid vacation days and 12 paid sick days per year.
  • 13 paid holidays per year.
  • Hybrid work opportunities.
  • Student loan forgiveness assistance.
  • Tuition remission.
  • Pet insurance.
  • Employee discounts.
  • Professional development opportunities.
  • On-demand early pay access.
  • Immediate 403b employer contribution, 100% vesting on day one.


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