Customer Experience Specialist

2 weeks ago


Sedona, Arizona, United States Curaleaf Full time
About the Position

We are seeking a highly skilled Retail Manager to join our team at Curaleaf. As a leader in this role, you will be responsible for driving sales growth, managing store operations, and delivering exceptional customer experiences.

Key Responsibilities:

  • Assist in executing a business strategy that maximizes achievement in sales, payroll, customer loyalty program, and inventory accuracy.
  • Plan and assign tasks based on workflow demand, ensuring efficient use of resources.
  • Identify business opportunities through reporting and define actions to drive results.
  • Communicate divisional directives to Store Associates.

Requirements:

  • At least 1 year in a retail leadership or supervisory role.
  • Proven experience in coaching and training team members to achieve their best.
  • Strong communication skills and the ability to collaborate effectively across all levels of the organization.
  • Flexibility to work nights, weekends, and holidays as needed.

Physical Requirements:

This role requires regular standing, walking, talking, stooping, kneeling, crouching, or crawling, and lifting up to 25 pounds. Occasional climbing, balancing, and lifting up to 50 pounds may be required.

Salary:

$19 - $24 USD per hour.
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