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Senior Systems Engineer
2 months ago
We are seeking a highly skilled Senior Systems Engineer to join our Enterprise IT Operations Organization at American Tower Corporation. As a key member of our team, you will be responsible for supporting and maintaining our infrastructure components, including virtual platforms, cloud-based services, and associated technologies.
Key Responsibilities- Provide high-level technical support for infrastructure issues, including troubleshooting and resolving complex problems.
- Act as a point of escalation for technical queries and issues from junior engineers.
- Support the 24/7 support model through an on-call rotation and partnership with the offshore Shared Services team.
- Ensure the consistent, efficient, secure, and current operation of infrastructure systems.
- Support corporate, regional, and divisional business units' requirements.
- Ensure that infrastructure implementations comply with all IT controls related to areas of responsibility.
- Play a key role in defining and maintaining proper documentation.
- Propose solutions to identified infrastructure issues and implement as directed.
- Resolve performance issues associated with the enterprise IT infrastructure.
- Lead the evaluation and identification of enterprise system specifications utilizing industry best practices and the proper use of technology and applications architecture.
- Support IT management with technology decisions.
- Bachelor's degree in Business, Information Systems, or a related discipline.
- At least 7 years of professional IT experience, with at least 5 years spent working as an Engineer supporting Microsoft technologies.
- At least 5 years of IT enterprise infrastructure deployment experience, including on-premise and cloud datacenters, virtualization, enterprise networking, modern operating systems, and disaster recovery/business continuity.
- Strong background in infrastructure technologies such as VMware, IaaS platforms, and common Infrastructure applications such as Active Directory and DNS.
- Advanced experience with IT Infrastructure, Windows Operating System management, InTune and SCCM, Microsoft Azure services and features, Microsoft and other infrastructure components, Exchange, mailbox migrations, PowerShell scripting for system management, domain registration and PKI certificate management, and multiple cloud platforms.
- Comprehensive knowledge of facilitation of change management.
- Excellent troubleshooting abilities across multiple technologies.
- Ability to adapt to rapidly changing technologies and apply them to business needs.
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
- Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced and fluid environment.
American Tower Corporation is a global digital infrastructure company serving customers through tower sites and other real estate solutions that support connectivity and opportunity. We are committed to building a more connected world and are proud to be an equal opportunity employer.
