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Front Desk Associate

2 months ago

Miami Beach, Florida, United States free-classifieds-usa Full time
Front Desk Associate - Guest Experience Specialist

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Residence Inn Miami Beach South Beach. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.

Key Responsibilities:

  • Provide exceptional guest service and ensure that all guest needs are met in a timely and professional manner.
  • Process guest check-ins and check-outs, handle room assignments, and resolve any issues that may arise.
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner.
  • Work collaboratively with other hotel staff to ensure that guests have a seamless and enjoyable stay.
  • Maintain a clean and organized front desk area, including the lobby and surrounding areas.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Physical ability to stand for long periods and move around the hotel as needed.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • A chance to work with a world-renowned hospitality brand.

How to Apply:

Apply now and take the first step towards a rewarding career in hospitality.