Field Property Claims Adjuster

2 days ago


Prescott, Arizona, United States Liberty Mutual Group Full time
Job Summary

We are seeking a skilled Field Property Claims Adjuster to join our team. As a member of our Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast-paced, detail-oriented, team environment.

Key Responsibilities
  • Investigate and determine coverage onsite of loss and adjust all elements of Property Loss claims of moderate-high severity.
  • Handle moderate-severe complexity claims assigned under little supervision.
  • Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for the covered damages.
  • Explain coverage of loss, assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
  • Work with and may coordinate a number of vendor services, such as contractors, emergency repair, cleaning services, and various replacement services.
  • Identify suspicious losses and recommend referral to SIU where appropriate, and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty.
Requirements
  • Working knowledge of claims handling procedures and operations.
  • Demonstrated understanding of building construction principles.
  • Proven ability to provide exceptional customer service.
  • Effective negotiation skills.
  • Ability to effectively and independently manage workload while exhibiting good judgment.
  • Strong written/oral communication and interpersonal skills.
  • Computer skills with the ability to work with multi-faceted systems and analytical skills.
What We Offer
  • Competitive compensation programs designed to deliver above-market pay for exceptional performance.
  • Flexible work arrangements, including regular hours, flex scheduling, and generous time off.
  • Top-notch retirement plans, including a pension plan and 401(k) plan with a guaranteed match.
  • Career development opportunities, including regular coaching, paid training, and 100% tuition reimbursement for approved courses.
  • Health and wellness benefits, including comprehensive health, dental, and vision coverage, and progressive parental benefits and support.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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