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Pest Control Operations Manager
2 months ago
We are a rapidly growing pest control company dedicated to providing comprehensive solutions for pest-free living. Our mission is to spread happiness by delivering exceptional experiences to our customers, employees, partners, and communities.
Job SummaryWe are seeking a highly skilled and experienced Field Manager to join our team. As a Field Manager, you will be responsible for directly managing our pest control Service Technicians, providing them with training and education to ensure quality of each service.
Key Responsibilities- Hire and train Service Technicians in accordance with local governing entities and laws
- Manage performance of Service Technicians
- Facilitate scheduled meetings with the Service Technician team, including trainings and reviews of services, processes, and protocols
- Issue pest control products and chemicals to Service Technicians
- Complete daily field audits via ride-alongs with Service Technicians, following up with the Service Manager daily to review findings
- Complete service routes as needed, which may include high-priority or emergency save routes
- Monitor status and scheduling of technician service appointments
- Run reports to understand and communicate Service Technician metrics
- Conduct regular truck inspections, auditing for equipment and chemical inventory as well as truck organization and cleanliness
- High School Diploma or GED, preferred
- 1+ year of pest control experience, preferred
- Service industry management experience, preferred
- Must be 21 years of age or older and possess an active driver's license with an MVR that meets insurance requirements
- Willing to work Monday - Saturday and some holidays
- Must earn and maintain state-required training (provided) and pest control licensing
- Competitive salary ($48,000-$53,000)
- Additional compensation opportunities
- Paid time off
- Sick/Safe time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
- Vacation - begins at the equivalent of 6 days per year with an additional day per year of service capped at 12 days
- 10 company-paid holidays
- Benefits (employee as well as family)
- Medical
- Health Savings Account (HSA)
- Dental
- Vision
- Voluntary Life
- Short-Term and Long-Term Disability
- 401(k), with match of 100% of the first 3% of each employee's contribution and 50% of the next 2%
- Employee Assistance Program
- Rally Health and Wellness Program
- Employee and Friends/Family Discounted Pest Control Services
