Customer Service Representative

3 weeks ago

Minneapolis, Minnesota, United States McCormack Baron Companies Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at McCormack Baron Companies. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting administrative tasks.

Key Responsibilities
  • Provide a warm and welcoming experience for visitors, respond to housing inquiries, and transfer calls as needed.
  • Field and resolve maintenance requests in a timely and efficient manner.
  • Distribute faxes and mail, answer waiting list questions, and update necessary forms as required.
  • Assist office staff with projects and perform other duties as assigned by the assistant manager and/or property manager.
Requirements
  • Exceptional organization, oral, and written communication skills are essential.
  • Experience with Microsoft Office, including Word, Excel, and Outlook, is required, along with the ability to learn other software.
  • Must be able to remain professionally flexible when priorities and requests change and have a proven ability to handle multiple tasks.
  • Customer service experience in a hospitality or customer-facing industry is required.
  • Subscribe fully to all policies and procedures of the Company and be prepared to enforce them at all times.
  • Yardi experience is preferred.
Work Environment/Physical Demands
  • This role operates in a clerical office setting and requires the use of standard office equipment.
  • This position requires sitting, bending, stooping, or standing as necessary, with electronic desks available for standing or sitting.

Mccormack Baron is an Equal Opportunity-Affirmative Action Employer, committed to diversity, inclusion, equity, and belonging.

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