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Hospitality Support Associate

2 months ago

Westfield, Indiana, United States Adullam Homes Housing Association Ltd Full time

Position Overview:

As a key member of our team, the Catering Support Specialist will play a vital role in ensuring the smooth operation of our food service activities. This position requires a commitment to maintaining high standards of service and safety.

Key Responsibilities:

  • Adhere to the organization's policies and ensure compliance with best practices in catering services.
  • Take responsibility for personal health and safety, as well as that of fellow team members.
  • Contribute to the growth and development of the organization by leveraging individual skills and strengths.
  • Engage actively in performance evaluations and personal development initiatives.
  • Support the organization’s commitment to delivering value for money through efficient service delivery.
  • Perform additional duties as assigned that align with the role.

Essential Experience and Skills:

  • Prior experience in a catering or food service environment.
  • Understanding of COSHH regulations.
  • Possession of a Food Hygiene Certificate at Level 2 or higher.
  • Dedication to providing exceptional service to clients.
  • Ability to recognize and address health and safety concerns.
  • Capability to work independently and take initiative.
  • Understanding of confidentiality requirements.

Essential Behaviors:

  • Exhibit values and behaviors that align with our organizational ethos.
  • Commitment to equal opportunity principles and practices.
  • Maintain a flexible, approachable, and positive demeanor.
  • Focus on achieving results and outcomes.
  • Collaborate effectively as a team member.

General Responsibilities:

  • Promote involvement of service users in all aspects of service delivery.
  • Report any incidents, injuries, or health issues to management promptly.
  • Ensure accurate documentation of any accidents or injuries.
  • Notify management of any hazardous occurrences or near misses.
  • Disclose any medical conditions or medications that may impact work safety.
  • Avoid working under the influence of substances that could impair safety.
  • Report any property damage immediately.
  • Address potential hazards proactively to prevent accidents.
  • Cooperate with investigations related to incidents or accidents.