Customer Service Representative

4 weeks ago


Lynbrook, New York, United States Rentokil Inc Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Rentokil Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.

Key Responsibilities
  • Provide timely and effective responses to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed customer satisfaction targets and key performance indicators
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers
Requirements
  • High school diploma or equivalent required; degree in a related field preferred
  • Excellent communication and interpersonal skills, with the ability to work with diverse customer groups
  • Strong problem-solving and analytical skills, with the ability to think critically and resolve complex issues
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Proficiency in Microsoft Office and other relevant software applications
What We Offer
  • Competitive hourly rate: $15.48 - $21.68
  • Opportunities for career growth and professional development
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company-matching contributions
  • Flexible scheduling and work-life balance
Why Join Us?

Rentokil Inc is a world-class company that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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