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Secure Communications Specialist

2 months ago

Washington, Washington, D.C., United States SAIC Full time
Job Summary

SAIC is seeking a highly skilled Secure Communications Specialist to support a Department of State (DoS) Bureau of Diplomatic Technology (DT) program. The successful candidate will provide transparent, interconnected systems and security supporting the DoS in successfully carrying out its U.S. foreign policy mission.

Key Responsibilities
  • Provide secure telecommunications support over the Multilevel Secure Voice Network (formerly the Defense Red Switch Network, DRSN) to Department of State (DoS) personnel.
  • Support the Secretary of State and the Secretary's traveling party with accurate, reliable, and Secure Communications support during their worldwide travel.
  • Establish and maintain secure voice calls and teleconferences, as well as manage conference functions.
  • Assist in building conferences on the DoS secure voice system and bridging to other secure voice networks with multiple participants in CONUS, OCONUS, and other government agencies.
  • Establish, test, and monitor secure communications with aircraft mission support.
  • Train to operate AN/PRC-117G multiband rack mounted radios, SATCOM, Mystic Star, INMARSAT for secure voice operation and know who to report any degradation of services to.
  • Maintain official permanent records/narrative of mission support activities, calls, and service tickets.
  • Conduct crypto rekey and maintain COMSEC inventory.
  • Conduct Foreign Affairs Link (FAL) weekly test calls supporting foreign countries.
  • Manage incoming phone calls and email requests.
  • Setup on-going conferences, setup conference reservations.
  • Escalate appropriate support issues to maintenance, engineering staff, and management.
Requirements
  • Associates degree and 3 years in related discipline or High School and 5 years of related experience.
  • Proven ability to work effectively in a team environment.
  • Attention to detail.
  • Able to handle moderately complex assignments with little supervision and excellent problem-solving skills to find solutions quickly and efficiently to accomplish assigned tasks.
  • US Citizenship.
  • Active Top Secret Clearance with ability to obtain TS/SCI.
  • Must have held an SCI clearance within the past 3 years.
Desired Qualifications
  • Telecommunication support experience.
  • Experienced with troubleshooting and supporting SATCOM.
  • Experienced with placing and managing calls using STE, vIPer, and VoSIP type phones.
  • Experienced with establishing conference calls between users on disparate systems such as vIPer, STE, VoSIP, Gold, CMS.