Service BDC Associate

1 month ago


TX United States Sonic Automotive Full time
Purpose:

The Service BDC Associate is responsible for generating sales appointments with customers who contact the dealership via the internet for service of new and/or pre-owned vehicles.

This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest.

Duties and Responsibilities:
  • Respond to internet inquiries with courtesy, accuracy, and professionalism.
  • Promptly and accurately enter all customer inquiry data into the CRM.
  • Generate service appointments.
  • Conduct phone surveys to assess customer preferences and quality of experience.
  • Effectively utilize lead management tools.
  • Compile all necessary reports, forms, and other documentation on a timely basis.
  • Perform cashier duties as requested.
  • Perform other job-related duties as assigned.
Qualifications:
  • Excellent verbal and written communication skills.
  • Strong MS Office Suite computer skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to work in a call center environment.
  • Strong organizational and time management skills.
  • Ability to read and comprehend rules, regulations, policies, and procedures.
About Sonic Automotive:

At Sonic Automotive, we're committed to providing our customers with an exceptional experience. Our 100+ dealerships are dedicated to your success and invested in your future.

We offer comprehensive training, competitive compensation, and unparalleled benefits. Join our organization and experience the best that a career in the automotive industry has to offer.



  • , CT, United States BMW of North Haven Full time

    BMW of North Haven is seeking a highly motivated and goal-oriented Service BDC Representative to join our team. The ideal candidate will be responsible for proactively reaching out to our service customer base to set future service appointments and fill our service schedule on a daily basis.Key responsibilities include data mining tele-service lists, making...

  • BDC Agent

    4 weeks ago


    , OH, United States Performance Automotive Network Full time

    Job SummaryWe are seeking a highly motivated and organized BDC Agent / Call Center Representative to join our team at Performance Kings Honda. The successful candidate will be responsible for managing our dealership's Internet leads database, responding to customer inquiries, and scheduling sales appointments.Key Responsibilities:Manage all incoming...


  • Wilmington, MA, United States Lowe's Full time

    Essential Functions: Responsible to support delivery operations from internal and external customers. Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. Ability to deliver business results and handle multiple tasks in a...


  • Seekonk, MA, United States Herb Chambers Honda of Seekonk Full time

    Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Top Place to Work by The Boston Globe consecutively! For over 35 years we have been committed to providing an exceptional client experience and we know that starts with our most valuable resource-our team...


  • Olive Branch, MS, United States Lowe's Full time

    Essential Functions: Responsible to support delivery operations from internal and external customers. Communication with customers to obtain feedback for improving customer in home delivery experiences, assist in problem solving in creating brand loyalty and lasting customer relationships. Ability to deliver business results and handle multiple tasks in a...


  • Houston, TX, United States MK Search Full time

    Our client, an independent investment advisory firm dedicated to delivering tailored financial solutions and exceptional client service, is seeking a detail-oriented and experienced Client Service Associate. This role is essential in maintaining client relationships and ensuring the seamless management of client accounts and inquiries.Responsibilities:Serve...


  • Irving, TX, United States Solomon Page Full time

    Our client, a national financial services company, is looking to hire a Client Services Associate in Irving, Texas. This position is a hybrid role.Responsibilities:Interfaces with customers to resolve 1st and 2nd tier / escalated customer service issues.Investigates, analyzes, coordinates and tracks moderately complex customer issues.Conducts research as...


  • Weatherford, TX, United States TalentWealth Full time

    TalentWealth Recruiting, a boutique financial services recruiting firm, is recruiting for an exciting opportunity. Our client who is an independent wealth management firm with over $800MM AUM based in Watherford, TX is hiring for a Client Service Associate with experience in all areas of client and advisor support to join a successful and growing wealth...

  • AWS IoT Architect

    2 weeks ago


    St Paul, MN, United States Associate Staffing Full time

    Work Authorization: MUST BE W2 (No Sponsorship | No C2C)Job Title: AWS IoT ArchitectLocation: Hybrid St. Paul Minnesota (3 days on-site total control of the days)Duration: 12 month contractTop Three:1)MUST HAVE SKILLS:• Python: Python Programming Language• AWS IoT Core: Amazon Web Services IoT Core• AWS Greengrass: Amazon Web Services Greengrass• AWS...


  • Dallas, TX, United States Overseas Service Haus Full time

    Overview If you are passionate about providing exceptional customer service and have a strong interest in the automotive industry, we encourage you to apply for the Sales and Service Advisor position at Overseas Service Haus . Join our team and help us drive customer satisfaction to new heights! Overseas Service Haus has delivered fast and easy...

  • Entry Level Finance

    2 weeks ago


    Salt Lake City, UT, United States Associate Staffing Full time

    We are seeking a Financial Services Professional to join our team!All candidates should make sure to read the following job description and information carefully before applying.* FINRA Sponsorship for the SIE, Series 7, and Series 63 provided.* Start Date: December 2024* Paid studying opportunity to obtain licenses within first 90 days of employment!*...

  • Service Advisor

    2 months ago


    Lakeway, TX, United States Sun Auto Service Austin Full time

    Overview: Sun Auto Tire & Services operates multiple locations in the Central Texas area and is expanding! We offer complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and...


  • Westlake, TX, United States Fidelity Investments Full time

    Job Description:The RoleThe Director, Alternative Accounting is a member of the FFIO Alternative Accounting Team and is responsible for overseeing all aspects of accounting operations across a wide range of product structures, including, but not limited to, Limited Partnerships, REITs, BDCs, Interval Funds and Crypto.  The role requires expertise related to...


  • Westlake, TX, United States Fidelity Investments Full time

    Job Description:The RoleThe Director, Alternative Accounting is a member of the FFIO Alternative Accounting Team and is responsible for overseeing all aspects of accounting operations across a wide range of product structures, including, but not limited to, Limited Partnerships, REITs, BDCs, Interval Funds and Crypto.  The role requires expertise related to...


  • Westlake, TX, United States Fidelity TalentSource LLC Full time

    Job Description:The Role The Director, Alternative Accounting is a member of the FFIO Alternative Accounting Team and is responsible for overseeing all aspects of accounting operations across a wide range of product structures, including, but not limited to, Limited Partnerships, REITs, BDCs, Interval Funds and Crypto.u00A0 The role requires expertise...


  • Westlake, TX, United States Fidelity Investments Full time

    Job Description:The RoleThe Director, Alternative Accounting is a member of the FFIO Alternative Accounting Team and is responsible for overseeing all aspects of accounting operations across a wide range of product structures, including, but not limited to, Limited Partnerships, REITs, BDCs, Interval Funds and Crypto.  The role requires expertise related to...


  • , MA, United States Compass Group, North America Full time

    Job Summary:We are seeking a Food Service Associate to join our team at Compass Group, North America. As a Food Service Associate, you will be responsible for delivering food to restaurant/dining room patrons in a timely, professional, and efficient manner.Essential Duties and Responsibilities:Deliver food to restaurant/dining room patrons/customers.Follow...


  • Westlake, TX, United States Fidelity TalentSource LLC Full time

    Job Description:The RoleYou will deliver exemplary service to internal and external clients by the timely and accurate settlement of transactions in accordance with policies, procedures, and regulatory guidelines. Assist with reducing the risk associated with failed trades, resolving out of balances with our custodian, and completing the transfer of...


  • Atlanta, GA, United States City of Atlanta Full time

    Job Expires: Posted Until Filled Salary: $90,304.27General Description and Classification StandardsTo oversee the planning, organizing, and coordination of Building & Development Coordinators and administrative support staff as it relates to the building permit process. Duties are performed with considerable initiative and independent judgment under the...


  • Plano, TX, United States Fisher Investments Full time

    Do you want a career with a firm that's changing the industry? As an International Client Services Associate, you'll become part of our bustling International Private Client Group and focus on clients based out of the United Kingdom. You'll help our UK clients while also developing skills to build a unique and rewarding lifelong career. We hire from all...