Customer Service Host

4 days ago


Naples, Florida, United States Guest Services Full time

Job Summary:

The ideal candidate will possess excellent communication and organizational skills to effectively manage front desk operations and provide top-notch customer service.

About the Position:

  • Responsible for handling reservations, room assignments, and guest inquiries.
  • Manage phone activity, including responding to general knowledge calls and providing quotes for room rates.
  • Collaborate with the Housekeeping Department to ensure seamless operations.

Requirements:

  • High school diploma or equivalent required; minimum age of 16 years old preferred.
  • Clerical skills, including typing, filing, and cash register operation, are necessary.
  • Computer proficiency and ability to multitask are essential.

Educational Background:

  • Guest Services offers ongoing training and development opportunities to enhance your skills.

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