Customer Service Associate
4 days ago
We are seeking a skilled Customer Service Associate to join our team at JobsRUs.com in Naples, FL.
Salary and BenefitsThe estimated annual salary for this position is $75,080, based on the hourly rate of $36.35 and a 40-hour workweek. Benefits include weekly pay, with opportunities for advancement and professional growth.
Responsibilities- Maintain customer satisfaction by providing product, service, and account information and monitoring performance for product warranty, maintenance agreements, or purchase orders.
- Administer customer accounts by reviewing service or spare product requirements to existing terms and conditions of purchase orders or maintenance agreements.
- Establish and maintain customer relationships through courteous and efficient servicing of customer requests.
To succeed in this role, you will need:
- One to two years of related college-level courses, certificate completion, or job training in contracts or business administration.
- Demonstrated ability to perform essential functions acquired through four or more years of experience in administrative, marketing, or customer service areas.
You should possess:
- Knowledge and understanding of customer service administration policies and practices, and FAA regulations including government procurement if applicable.
- General knowledge of client products and manufacturing, inspection, and repair processes.
- Ability to work on assignments that are moderately complex where judgment is required in evaluating information, resolving problems, and making recommendations.
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