Customer Service Representative

3 weeks ago


Oxnard, California, United States The UPS Store #6279 Full time

We are looking for a highly motivated Customer Service Representative to join our team at The UPS Store #6279. As a key member of our sales team, you will be responsible for delivering exceptional customer service, processing packages, and operating equipment.

About the Role:

This is an exciting opportunity to work in a fast-paced retail environment, where you will have the chance to develop your skills and knowledge in customer service, sales, and operations.

Key Responsibilities:

  • Customer Interaction: Deliver outstanding customer service to walk-in customers and telephone inquiries, responding to their queries and concerns in a professional manner.
  • Package Processing: Process packages for courier shipment, ensuring timely and accurate delivery.
  • Equipment Maintenance: Maintain a clean, organized, and safe working environment, ensuring all equipment is in good working order.
  • Product Knowledge: Develop a deep understanding of our products and services, advising customers on best-value options.

Requirements:

  • Education: High school diploma or GED required.
  • Computer Skills: Strong computer skills, including Microsoft Office and Adobe Suites.
  • Communication: Outstanding phone skills, strong verbal and written communication skills, including spelling and math.
  • Availability: Prompt, reliable, and responsible, able to lift 40+ pounds, and work 20 to 30 hours per week for a 7-day work week.

Compensation: $15-$18 per hour, depending on experience.



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