Customer Service Representative
3 weeks ago
We are looking for a highly motivated Customer Service Representative to join our team at The UPS Store #6279. As a key member of our sales team, you will be responsible for delivering exceptional customer service, processing packages, and operating equipment.
About the Role:This is an exciting opportunity to work in a fast-paced retail environment, where you will have the chance to develop your skills and knowledge in customer service, sales, and operations.
Key Responsibilities:
- Customer Interaction: Deliver outstanding customer service to walk-in customers and telephone inquiries, responding to their queries and concerns in a professional manner.
- Package Processing: Process packages for courier shipment, ensuring timely and accurate delivery.
- Equipment Maintenance: Maintain a clean, organized, and safe working environment, ensuring all equipment is in good working order.
- Product Knowledge: Develop a deep understanding of our products and services, advising customers on best-value options.
Requirements:
- Education: High school diploma or GED required.
- Computer Skills: Strong computer skills, including Microsoft Office and Adobe Suites.
- Communication: Outstanding phone skills, strong verbal and written communication skills, including spelling and math.
- Availability: Prompt, reliable, and responsible, able to lift 40+ pounds, and work 20 to 30 hours per week for a 7-day work week.
Compensation: $15-$18 per hour, depending on experience.
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Customer Service Representative
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