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Customer Service Representative

3 weeks ago

Oxnard, California, United States El Pollo Loco Full time

**About Us**

At El Pollo Loco, we are dedicated to providing exceptional customer experiences. Our mission is to serve high-quality food and drinks in a friendly and welcoming environment.

**Job Description**

We are currently seeking a motivated and enthusiastic Service Team Member to join our team at our location in 200 W Vineyard Ave. As a key member of our restaurant staff, you will be responsible for:

  • Greeting and assisting customers with their orders in a friendly and helpful manner;
  • Processing and assembling customer orders efficiently, ensuring accuracy and timeliness;
  • Applying suggestive selling techniques to complete the customer experience and increase sales;
  • Welcome customer feedback and address any comments or concerns they may have;
  • Ensure all paper and disposable items are well stocked and available for customers.

**Key Requirements**

To be successful in this role, you must have excellent communication and interpersonal skills. You should also be able to work effectively in a fast-paced environment and maintain a positive attitude under pressure.

**Benefits**

We offer a competitive salary of $12-$15 per hour, depending on your experience and qualifications. Additionally, we provide opportunities for professional growth and development, as well as a fun and supportive work environment.