Customer Service Representative Position

7 days ago


Oxnard, California, United States U-Haul Full time

U-Haul is seeking friendly, motivated people to fill the position of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring that customers receive all the help they need on their journeys. Your role will involve inspecting and maintaining equipment, assisting customers with U-Haul products and services, and utilizing up-to-date technology to dispatch and return equipment.

About This Opportunity

This position offers a competitive salary of approximately $21.00 per hour, taking into account the location in Oxnard, California. Our motto is "Hire Fast, Pay Fast". You can start today and get paid today. Schedule a hands-on working interview and get paid for it. We also offer a $100 hiring bonus, as well as a $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

What We Offer
  • Career stability and opportunities for advancement
  • A comprehensive benefits package, including health insurance, prescription plans, paid holidays, vacation, and sick days, if eligible
  • Mindset App Reimbursement, Gym Reimbursement Program, and Life insurance
  • MetLaw Legal program, MetLife auto and home insurance, Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids, Dental & Vision Plans, Business travel insurance, and LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance and Dave Ramsey's SmartDollar Program
Responsibilities
  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot, including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fulfill other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University
Requirements
  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent
Work Environment

The work involves moderate risks or discomforts which require special safety precautions. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.



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