Field Service Manager

3 weeks ago


New Castle, Delaware, United States Zoom Drain Delaware Full time

**Job Summary:**

We are seeking an experienced Field Supervisor to lead our team in delivering exceptional drain and sewer services. The successful candidate will have a strong technical background in plumbing and drain and sewer services, excellent leadership skills, and a commitment to customer satisfaction.

**Key Responsibilities:**

  • Provide technical guidance and support to more junior technicians on-site and remotely.
  • Conduct regular site visits and ride-alongs to ensure adherence to company standards.
  • Mentor and train technicians to ensure continuous skill development and adherence to company policies.
  • Perform complex drain and sewer service jobs and address customer complaints or issues promptly and professionally.

**Requirements:**

  • Minimum of 5 years of experience in plumbing and/or drain and sewer services.
  • Strong technical knowledge of plumbing, drain cleaning, and related services.
  • Delaware Journeyman or Master plumbing license is highly desirable.
  • Excellent leadership and team management skills.
  • Strong problem-solving abilities and attention to detail.

**Benefits:**

  • Competitive hourly rate of $31 - $40 per hour, depending on experience.
  • Performance-based bonus program.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Ongoing training and professional development opportunities.


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