Senior IT Help Desk Assistant Team Lead

1 week ago


Jefferson City, Missouri, United States Huber & Associates Full time
Job Description: At Huber & Associates, we pride ourselves on being a leading provider of innovative IT solutions. As a Senior IT Help Desk Assistant Team Lead, you will play a critical role in ensuring the success of our clients by providing timely and effective technical support.

Key responsibilities include:
  • Providing exceptional technical assistance and support to clients via phone, email, or in-person.
  • Resolving complex technical issues through troubleshooting and root-cause analysis.
  • Developing and implementing process improvements to enhance support efficiency and effectiveness.
  • Maintaining accurate records of client interactions and technical issues.


We offer a competitive salary of $65,000 - $85,000 per year, depending on experience. Our benefits package includes comprehensive health insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

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