Cancellation Process Specialist

7 days ago


Tyler, Texas, United States Peltier KIA Tyler Full time
Role Overview

We are seeking a highly organized Cancellation Clerk to join our team at Peltier KIA Tyler in Tyler, Texas. Estimated Salary: $45,000 - $65,000 per year.

Key Responsibilities:

  1. Cancellations Management: Process cancellation requests, update order information, and maintain detailed records.
  2. Customer Communication: Respond to customer inquiries, address concerns, and provide accurate information regarding cancellations.
  3. Team Collaboration: Work closely with internal teams to ensure smooth cancellation processes.
  4. Problem-Solving: Identify and escalate potential issues, suggesting improvements to cancellation procedures.
  5. Record-Keeping: Maintain accurate and up-to-date records of cancellations and related communications.

Essential Qualifications:

  • High school diploma or equivalent.
  • Administrative experience preferred.
  • Strong organizational, communication, and problem-solving skills.

Benefits:

Peltier KIA Tyler offers a dynamic work environment, opportunities for growth, and a competitive salary package.



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