Restaurant Operations Manager

3 weeks ago

Richmond Hill, New York, United States Denny Full time

Job Summary:

Denny's Restaurant is seeking an experienced General Manager to oversee the daily operations of a high-volume 24/365 family restaurant establishment. The ideal candidate will have a proven track record of achieving controllable profit and flow-through goals, as well as ensuring timely implementation and ongoing execution of all company and corporate initiatives and marketing promotions.

Key Responsibilities:

  • Directs restaurant operations with responsibility for guest service, hospitality, brand standards execution, and employee training.
  • Achieves controllable profit and flow-through goals by overseeing all controllable costs and taking corrective action as needed.
  • Ensures timely implementation and ongoing execution of all company and corporate initiatives and marketing promotions.
  • Develops Restaurant Managers and hourly employees through Denny's training programs, individual development plans, and assignments.
  • Ensures all equipment and facilities are in compliance with RREMC standards and takes corrective action when required.
  • Attracts, hires, and retains the best hourly talent to meet staffing requirements and customer service standards and expectations.
  • Shares responsibility with DM on attracting, hiring, and developing Restaurant Managers to make a cohesive management team.
  • Proactively handles employee relations issues and deviations from brand standards; involves the DM and HR as appropriate to resolve issues.
  • Develops and executes the local store marketing plan to build relationships with civic, business, school, and professional organizations to drive sales and guest count growth.

Qualifications:

  • 3+ years' experience in restaurant management, additional operations and/or leadership experience preferred.
  • Associate or bachelor's degree preferred, but individual with high school diploma or equivalent and a proven, successful operations background will be considered.
  • Strong organizational skills with excellent oral and written communication skills and ability to communicate with all levels of the RREMC organization.
  • Communicates effectively in the English language.
  • Food Safety Manager Certification.
  • Ability to identify and anticipate opportunities and implement corrective action steps.
  • Places value on diversity and shows respect for others.
  • Disciplined and flexible with the ability to adjust to changing local market and restaurant conditions while properly balancing work with personal life.
  • Solid financial and business acumen.
  • Proven ability to manage multiple priorities with a strong attention to detail.
  • Ability to work weekends, holidays, and evenings.
  • Periodic travel to include occasional overnight travel.
  • Licensed to operate an automobile without hours of operation restrictions.

Benefits:

  • Competitive compensation
  • 401 K plan with a company match
  • Comprehensive benefits including medical, dental, and vision
  • Voluntary insurance such as Accident, Hospital, and Critical Illness
  • Paid Vacation

Equal Opportunity Employer:

Denny's Restaurant is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Disclaimer:

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. The independent franchisee, and not Denny's, Inc., is alone responsible for all employment-related matters in the restaurant, including setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing, and scheduling.

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