Technical Training Specialist
4 weeks ago
Quantam Solutions is seeking a highly skilled Technical Trainer to provide essential administrative support to the Employee Relations and Training Branch (ERTB). This position plays a crucial role in overseeing training operations and supporting internal staff and leadership.
Key Responsibilities:
- Develop and deliver training content, including storyboards and surveys, for various training programs.
- Provide high-level administrative support to the ERTB Administrative Branch Manager and team members.
- Facilitate and coordinate training events, including room reservations and participant communication.
- Create and update internal documents, such as Standard Operating Procedures (SOPs) and training materials.
- Develop and proofread outbound correspondence, ensuring accuracy and compliance.
- Support the design and facilitation of training sessions, including logistical support and learner assistance.
- Manage tasks in the Commonwealth of Kentucky's Learning Management System (MyPURPOSE), ensuring precision and adherence.
- Update departmental websites and SharePoint sites with relevant information.
- Train learners using various delivery methods.
- Actively seek and complete professional development opportunities.
- Adhere to all federal/Finance and Administration Cabinet (FAC)/DOR rules, policies, and procedures.
- Manage ERTB purchase orders, ensuring timely processing and tracking.
Requirements:
- Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Forms, Teams).
- Strong organizational skills and attention to detail.
- Ability to work collaboratively in a team environment.
- Positive attitude and adaptability to changing priorities.
- Responsiveness to virtual communications while working remotely.
- Ability to adapt training approaches to meet the needs of different audiences.
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