Retail Sales Representative

3 weeks ago


Richmond, Virginia, United States Comcast Full time
Job Summary

Comcast is seeking a highly motivated and customer-focused Retail Sales Professional to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities
  • Work directly with customers to understand their needs and provide personalized sales recommendations.
  • Provide outstanding customer service and support to ensure customer satisfaction.
  • Help customers understand and manage their account statements and make payments in the store.
  • Answer customer questions and provide information on current and new services, making changes to account data and processing general service requests.
  • Act as a brand ambassador to promote Comcast/Xfinity products and services.
  • Maintain detailed sales product knowledge, including competitive information.
Requirements
  • High School Diploma or equivalent required.
  • 2-5 years of related experience, preferably in consumer electronics/wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift and carry 25-pound boxes and stand for long periods.
Compensation and Benefits

Total Target Compensation: $23.69 - $26.39 (annually: $49,280 to $54,896). Uncapped commissions offer significant upside above targeted earnings for those who overachieve sales targets. Comcast provides best-in-class benefits, including medical, dental, and vision coverage, paid parental leave, tuition reimbursement, and a 401K savings plan.

About Comcast

Comcast is a Fortune 40 industry leader, innovating groundbreaking technology and crafting outstanding entertainment experiences for millions every day. We are committed to providing exceptional customer service and creating a fun and competitive work environment.



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