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Medical Office Coordinator

1 month ago


Yonkers, New York, United States CitiMED Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at CitiMED. As a key member of our front desk team, you will be responsible for providing exceptional patient service, managing administrative tasks, and ensuring the smooth operation of our medical office.

Responsibilities
  • Greet patients and staff, and provide a warm and welcoming environment
  • Answer and direct phone calls, emails, and mail in a timely and professional manner
  • Assist patients with registration, insurance, and other required forms
  • Accurately record and collect payments, and clearly explain financial obligations
  • Provide support with mail sorting, scanning, packaging, and distribution
  • Identify and upload supporting documents into our database
  • Respond to requests for additional information or documents in a timely manner
  • Provide accurate information and/or supporting documentation via phone, email, fax, and mail
Requirements
  • Ability to work evenings and weekends
  • Customer service experience
  • Basic understanding of medical terminology
  • Experience working in a medical setting (preferred but not mandatory)
Work Environment

This is an in-person role, and we are looking for someone who is able to work well in a fast-paced medical office environment.

What We Offer
  • A competitive salary and benefits package
  • The opportunity to work with a dynamic and growing medical practice
  • A supportive and collaborative team environment