Member Representative II
6 days ago
Are you looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer service and sales expertise? Look no further than The Auto Club Group, where we offer a dynamic and supportive work environment that fosters growth and development.
About the RoleWe are seeking a highly motivated and customer-focused Member Representative II to join our team. As a key member of our branch office, you will be responsible for promoting our insurance and travel products, providing exceptional customer service, and driving sales growth. If you have a strong work ethic, excellent communication skills, and a passion for sales and customer service, we want to hear from you
Key Responsibilities- Provide exceptional customer service to our members, responding to their inquiries and resolving issues in a timely and professional manner.
- Promote our insurance and travel products, identifying opportunities to upsell and cross-sell to our members.
- Work collaboratively with our team to achieve sales and customer service goals, sharing best practices and expertise to drive success.
- Stay up-to-date on industry trends and product knowledge, ensuring that you are equipped to provide expert advice and guidance to our members.
- Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring that you remain a valuable asset to our team.
At The Auto Club Group, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) matching program and paid time off. We also offer opportunities for career growth and development, with a focus on promoting from within. Our team is dedicated to supporting each other's success, and we foster a culture of collaboration and open communication.
Requirements- Active State Property & Casualty license (or willingness to obtain)
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales and customer service goals
- Strong problem-solving and analytical skills
The Auto Club Group is a dynamic and innovative organization that is committed to delivering exceptional service to our members. We offer a supportive and inclusive work environment, with opportunities for career growth and development. Our team is passionate about making a difference in the lives of our members, and we are looking for like-minded individuals to join our team.
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