Client Relationship Manager

2 days ago


Elizabethtown, Pennsylvania, United States Josh Shoop - State Farm Agent Full time
Job Overview

This role involves managing customer interactions, ensuring their needs are met, and fostering a positive relationship between the customer and our agency.

Salary

The estimated annual salary for this position is around $60,000-$80,000, based on industry standards and location.

Key Responsibilities
  • Respond to customer inquiries and resolve issues efficiently.
  • Maintain accurate and up-to-date client records.
  • Develop strategies to enhance customer retention and satisfaction.
Required Skills and Qualifications
  • Excellent communication and problem-solving skills.
  • Previous experience in customer service or a related field is preferred.
  • Calm and composed under high-pressure situations.
Benefits
  • 401(k) matching program.
  • Bonus structure tied to performance.
  • Flexible work schedule.
  • Paid time off for relaxation and rejuvenation.
  • Ongoing training and development opportunities.


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