High-Profile Restoration Operations Manager
5 days ago
SERVPRO of East York/Western Lancaster County is seeking a skilled Restoration Project Manager to lead our team in delivering exceptional restoration services.
Estimated Salary:
$65,000 - $90,000 per year, depending on experience and qualifications.
Job Description
We are looking for a seasoned professional to oversee all aspects of assigned restoration projects and crews. As the Restoration Project Manager, you will be responsible for ensuring operational excellence and providing first-class customer service.
Key Responsibilities:
- Develop accurate project scopes and prepare estimates using industry-standard software.
- Negotiate customer approval of project scope and estimate.
- C Coordinate and supervise crews and resources to deliver services efficiently.
- Review job site documentation to ensure proper client requirements and billing processes.
- Maintain effective communication with customers, teammates, vendors, and insurance representatives.
- Manage production expenses, including equipment, vehicles, and materials.
Additional Responsibilities:
- Promote exceptional customer experiences and track online reviews.
- Provide timely responses to potential customers.
- Participate in recruiting, hiring, and training restoration team members.
Requirements:
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