Quality Assurance Manager
4 weeks ago
At Radiall, we are committed to creating connections that matter. Our company has been designing and manufacturing cutting-edge technologies for over 60 years, serving some of the world's most demanding applications. Our international teams are working to create interconnect components that power the future. We are a community of over 3,000 employees, rich in diversity, with a strong team spirit and open to all those around us. Our values guide our actions every day: Dare to be audacious, Make it Simple, Be genuine, and Grow together.
We offer excellent employee benefits, including medical/dental, vision, 401k, paid time off, disability, and life insurance, as well as a generous bonus plan and a friendly work environment. If you like variety in your day-to-day work with outstanding rewards, then Radiall is the place for you.
Your Mission
REALIZE YOUR TALENT
The Site Quality Manager reports to the Site Director/General Manager and maintains a strong functional reporting relationship to the Corporate Operational Quality Manager. The main functions of the role include ensuring the operational quality performance of the site to meet internal business requirements and external customer standards, as well as promoting a culture of high performance for all products and services.
- Defines and deploys quality control plans for all operational activities (i.e. control plans, quality assurance plan, visual management dashboards, etc.)
- Deploys, enforces, and supports problem resolution methods, and supports teams in problem-solving methodologies such as root cause analysis, 5 Whys, fishbone analysis, pareto charting, etc.
- Manages operational quality performance at the site and analyzes associated data to define action and improvement plans with stakeholders
- Supervises, leads, and promotes on-site Quality resources to carry out their mission
- Participates and contributes to performance reviews of the site activities (APU, R&D, others) and supports the activities by monitoring and controlling key metrics (COQ, NQC, ppm, etc.)
- Contributes to the improvement of products and services by implementing best practices and improvement tools; leads steering meetings and quality projects within defined scope
- Collaborates with key internal personnel on customer audits and manages responses to non-conformances related to operational quality; oversees responses to critical customer complaints
- Manages plans for process/product audits and work station reviews
KNOW THE REQUIREMENTS
- Bachelor's Degree in a related field (preferred)
- 5 years of quality-related experience, including exposure to ISO 9001, AS 9100, or similar
- Demonstrated prior experience in product quality systems and projects; has previously used a variety of continuous improvement and problem-solving methodologies
- Internal & external Audit experience
- Experience using SAP or similar ERP system for entry and analysis of operational data helpful
- To comply with ITAR, must be a US Citizen or Permanent Legal Resident
- Full-time position, 5 days on site
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