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Fertility Care Coordinator

4 weeks ago


New York, New York, United States Spring Fertility Full time
About Spring Fertility

We're a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world to become the fastest growing fertility group in the country. We offer the most patient-centric, individualized, flexible and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding our patients on their unique journeys.

Why Choose Us

We are a mission-driven organization that is looking for high performers, movers, shakers and innovators. We are working hard to create a first-class fertility practice, but we know how to have fun too. We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion and teamwork, and above all, are united by our shared commitment to put patients first.

Job Summary

Our Patient Navigators partner with our Care Team in helping our patients grow their families. They work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.

Key Responsibilities
  • Generate journey maps and calendars based on treatment plans
  • Facilitate, track and document completion of tests and diagnostic procedures
  • Develop trust and positive rapport with all new patients
  • Explain complex medical processes and terms in a digestible manner
  • Monitor patient compliance and readiness for treatment
  • Schedule appointments
Requirements

Our ideal candidate has a Bachelor's degree, a passion for women's health and has exceptional communication and interpersonal skills. This is a full-time non-exempt onsite position that requires early hours, rotational weekends and holidays. The salary range for this role is $25-$27/hr. Salary is based on several factors including job-related knowledge and skill set, depth of experience, certifications and/or degrees.

Benefits

We offer a competitive benefits package, including medical, dental and vision plans, paid time off, commuter benefits, discounted rates on home, auto and pet insurance, 401k match with up to 4% matching, fertility benefits discount program, career development with a fast-growing organization, paid life and disability insurance. We are an equal opportunity employer and are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability and life experience to apply to our employment opportunities.