Current jobs related to Client Success Account Executive - Arlington, Virginia - Microsoft

  • Client Executive IC

    2 weeks ago

    Arlington, Virginia, United States Hispanic Technology Executive Council Full time

    Job Title: Client Executive ICWorld Wide Technology, Inc. is seeking a highly motivated and experienced Client Executive to join our Intelligence Community (IC) team. As a key member of our team, you will be responsible for driving business growth and expanding relationships with IC customers.Key Responsibilities:Lead the mission for WWT as a member of our...

  • Client Executive IC

    2 weeks ago

    Arlington, Virginia, United States Hispanic Technology Executive Council Full time

    Client Executive IC OpportunityWorld Wide Technology, Inc. is seeking a highly motivated and experienced Client Executive to join our Intelligence Community (IC) team. As a key member of our team, you will be responsible for driving business growth and expanding relationships with our IC customers.Responsibilities:Lead strategic programs and initiatives to...

  • Client Executive IC

    4 weeks ago

    Arlington, Virginia, United States Hispanic Technology Executive Council Full time

    Client Executive IC Job DescriptionAt Hispanic Technology Executive Council, we're seeking a highly motivated and experienced Client Executive IC to join our team. As a key member of our Intelligence Community (IC) team, you'll be responsible for driving business growth and expanding relationships with our IC customers.Key Responsibilities:Lead strategic...

  • Account Executive, LE, GBS

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    Unlock Your Potential as an Account Executive at GartnerAre you a driven and results-oriented sales professional looking to take your career to the next level? Do you have a passion for building strong relationships with clients and driving business growth? If so, we have an exciting opportunity for you to join our team as an Account Executive at Gartner.As...

  • Advertising Account Executive

    2 weeks ago

    Arlington, Virginia, United States Comcast Full time

    Job SummaryWe are seeking a highly motivated and results-driven Advertising Account Executive to join our team at Comcast. As an Advertising Account Executive, you will be responsible for developing and maintaining a portfolio of local clients and agencies, providing them with innovative advertising solutions to achieve their business goals.Key...

  • Account Executive, Public Sector

    2 weeks ago

    Arlington, Virginia, United States Gartner Full time

    Public Sector Account Executive OpportunityGartner, the world's leading research and advisory company, is seeking a dynamic and solution-oriented Account Executive to join our team. As a Public Sector Account Executive, you will be responsible for helping clients with their most important critical challenges, driving growth through contract expansion and the...

  • Client Executive IC

    2 weeks ago

    Arlington, Virginia, United States World Wide Technology Full time

    World Wide Technology: A Leader in Technology SolutionsAt World Wide Technology, we are dedicated to delivering cutting-edge technology solutions to our clients. Our team of experts works together to make a new world happen, and we are committed to achieving our mission of creating a profitable growth company that is also a Great Place to Work for All.About...

  • Senior Account Executive

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the RoleThe Senior Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. This role requires a consultative approach, working closely with C-level executives to develop and implement an effective, enterprise-wide strategy that...

  • Account Executive, Public Sector

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    Unlock Your Potential as a Public Sector Account Executive at GartnerAre you a results-driven sales professional looking for a challenging and rewarding career at a global market leader? Gartner, the world's leading research and advisory company, is seeking a dynamic Account Executive to join our team. As a Public Sector Account Executive, you will play a...

  • Senior Account Executive

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Senior Account Executive is a field-based, direct sales role responsible for driving client retention and growth through strategic account management and the introduction of new products and services.As a key member of our sales team, you will consult with C-level executives to develop and implement effective, enterprise-wide strategies...

  • Senior Account Executive

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Senior Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner's...

  • Federal Account Executive

    1 month ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner's...

  • Senior Account Executive

    2 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Senior Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. As a key member of our sales team, you will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that...

  • Federal Account Executive

    2 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Federal Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. As a key member of our sales team, you will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that...

  • Advertising Account Executive

    2 weeks ago

    Arlington, Virginia, United States Comcast Full time

    Job SummaryComcast is seeking a highly motivated and results-driven Advertising Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and maintaining relationships with local clients and agencies, driving sales growth and revenue.Key ResponsibilitiesMarket Research and Analysis: Conduct market research...

  • Client Success Advocate

    2 weeks ago

    Arlington, Virginia, United States Summit Technology Group Full time

    Unlock Your Potential as a Client Success ConsultantAt Summit Technology Group, we're on a mission to revolutionize the way businesses operate through cutting-edge technology and innovative solutions. As a Client Success Consultant, you'll play a pivotal role in driving growth and expansion in the Federal/Public Sector.Key Responsibilities:Drive the adoption...

  • Federal Account Executive

    4 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. You will consult with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value delivered by Gartner's...

  • Senior Account Executive

    6 days ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:The Senior Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services. This position requires consulting with C-level executives to develop and implement an effective, enterprise-wide strategy that maximizes the value...

  • Senior Account Executive

    2 weeks ago

    Arlington, Virginia, United States Gartner Full time

    About the Role:Gartner is seeking a highly skilled Senior Account Executive to join our team. As a key member of our sales team, you will be responsible for developing and implementing effective sales strategies to drive growth and expansion of our client relationships.Key Responsibilities:Manage a portfolio of high-value client accounts to drive revenue...

  • Public Sector Account Executive

    6 days ago

    Arlington, Virginia, United States Gartner Full time

    Public Sector Account Executive RoleGartner, a leading research and advisory company, seeks a dynamic and solution-oriented Public Sector Account Executive to join our team. As a key member of our sales team, you will be responsible for driving growth and retention in the public sector market.Key Responsibilities:Develop and implement effective strategies to...

Client Success Account Executive

2 months ago

Arlington, Virginia, United States Microsoft Full time

Position Overview

We are seeking a Customer Success Account Manager to be part of the Microsoft Federal team.

About Microsoft

Microsoft is dedicated to empowering individuals and organizations globally to achieve greater outcomes. Our organizational culture promotes a growth mindset, inspiring excellence, and encouraging teams and leaders to deliver their best every day. This growth mindset enables us to focus on understanding our customers' needs, fostering the foundational knowledge necessary for making customer-centric decisions in all our endeavors. Through this approach, we drive transformative innovations that positively affect billions of lives worldwide.

Microsoft Federal

The Microsoft Federal division was created to cater to the distinct mission, legal, regulatory requirements, and procurement processes of the United States Government (USG). We are committed to ensuring that our resources, including qualified and certified personnel with necessary security clearances, are available to meet the evolving demands of the USG. Our philosophy emphasizes flexibility in recruiting, hiring, and assigning personnel within Microsoft Federal, allowing for diverse roles throughout their careers to adapt to changing USG needs.

Customer Success Focus

At Microsoft, we aim to assist our customers in achieving their digital transformation goals by leveraging Microsoft Cloud solutions and support services. To facilitate this, we have established a dedicated Customer Success team that is committed to helping our customers realize their business objectives.

Required Qualifications

  • Bachelor's Degree in Business, Sociology, Psychology, Computer Science, or a related field AND a minimum of 2 years of experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management.
  • Experience in managing complex technical engagements and/or program management.

Additional Requirements

The ideal candidate must possess an active U.S. Government Top Secret Security Clearance. Meeting Microsoft, customer, and/or government security screening requirements is essential for this role. Failure to maintain or obtain the necessary clearance may lead to employment consequences.

Clearance Verification

This position requires successful verification of the stated security clearance to fulfill federal government customer requirements. Candidates will need to provide clearance verification information prior to receiving an employment offer.

Citizenship Verification

This role necessitates verification of U.S. citizenship due to legal restrictions associated with citizenship. Specifically, this position supports U.S. federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions as required by law.

Preferred Qualifications

  • Experience in a Program Manager or Engagement Manager role focused on Cloud and software/services solutions, particularly with Department of Defense customers.
  • Proven ability to drive collaborative decision-making, resolve conflicts, and ensure effective communication with both verbal and written skills.
  • Project Management Institute (PMI) or equivalent Project Management certification.
  • ProSci or equivalent change management certification.
  • Familiarity with technologies such as Cloud, mobile, web application development, and cloud-native application architecture, along with relevant Microsoft certifications (e.g., Azure, M365).

Role Responsibilities

As a Customer Success Account Manager (CSAM), you will be the primary point of contact for customers, ensuring their success through effective management of program deliveries and customer relationships. Your main focus will be on the successful adoption and productive use of Microsoft cloud technologies.

Key Responsibilities Include:

  • Meeting support contract obligations by ensuring quality planning and delivery of support services to achieve customer business outcomes.
  • Collaborating with customers and account teams to prioritize and plan engagements across cloud and on-premises workloads.
  • Defining outcomes to enhance the health, performance, and business capabilities of prioritized workloads to drive customer value realization.
  • Building strong relationships with key customer Software Engineering and IT decision-makers to foster long-term cloud adoption.
  • Managing customer sponsor relationships and stakeholder communications for prioritized engagements.
  • Tracking and addressing technical blockers while providing feedback to enhance our products and solutions.

Leadership and Relationship Building

This role demands excellent communication skills and the ability to display executive presence in various customer situations. The CSAM will demonstrate leadership within teams comprising Microsoft, partner, and customer resources engaged in delivering complex solutions for overall customer success.

Program Management Skills

Skills in planning for a portfolio of engagements, cross-group collaboration, resource orchestration, and analytical capabilities are essential.

At Microsoft, we believe in continuous learning and embracing uncertainty. We take calculated risks and learn from our experiences, building on each other's ideas to achieve greater outcomes together.

Culture and Values

  • Embodying our culture and values is essential for all employees.