Hotel Attendant
4 weeks ago
Hotel Attendant Job Summary
We are seeking a detail-oriented and customer-focused Hotel Attendant to join our team at the Courtyard Hamilton. As a Hotel Attendant, you will be responsible for ensuring the highest level of cleanliness and quality in our guest rooms and public areas.
Key Responsibilities:
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints in a professional and courteous manner.
- Maintain standards of quality and cleanliness throughout daily assignments.
- Clean and service assigned guest rooms by category priority according to franchise and hotel standards.
- Return and restock cart at end of shift.
- Complete additional deep cleaning and seasonal cleaning functions as scheduled.
- Report any maintenance deficiencies and handle guest requests or complaints.
Requirements:
- Minimum one year cleaning experience; previous hotel experience preferred.
- Knowledge of proper chemical handling.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
About Shaner Hotel Group
Shaner Hotel Group is a leading hospitality owner-operator and management company with a portfolio of over 65 full-service, select-service, extended-stay, and resort properties across 14 states and four countries. We partner with top hospitality brands to provide exceptional guest service, first-rate amenities, and access to family-friendly destinations.
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