Restaurant Operations Leader

1 week ago


Lake Worth, Florida, United States Wenco Restaurant Group Full time

Wenco Restaurant Group is seeking a dedicated and experienced Restaurant Operations Manager to lead one of our thriving restaurant locations. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and a performance-based bonus program.

As a Restaurant Operations Manager, you will play a vital role in driving the success of our business by overseeing all aspects of daily operations. Your responsibilities will encompass ensuring exceptional customer service, maintaining high standards of food quality and cleanliness, managing staff effectively, and optimizing financial performance.

Job Summary:

The Restaurant Operations Manager is responsible for the overall success of the restaurant, striving to achieve sales targets, maximize profitability, and deliver an exceptional customer experience. You will ensure compliance with all company policies and procedures while fostering a positive and productive work environment.

Key Responsibilities:
  • Operational Excellence: Oversee daily operations, ensuring adherence to established standards for food quality, cleanliness, and customer service. Implement strategies to enhance operational efficiency and minimize waste.
  • Team Leadership: Recruit, train, and develop a high-performing team of employees. Provide ongoing coaching and feedback to foster individual growth and team success. Address performance issues promptly and effectively.
  • Financial Management: Monitor restaurant expenses and revenue, implementing strategies to optimize profitability. Ensure accurate cash handling procedures and adherence to financial controls.
  • Customer Satisfaction: Create a welcoming and enjoyable dining experience for all customers. Address customer concerns promptly and professionally, striving to exceed expectations.
Required Skills & Experience:
  • Proven leadership skills with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Strong understanding of food safety regulations and best practices.
  • Experience in managing restaurant operations, including budgeting, inventory control, and staff scheduling.


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