Patient Access Coordinator
2 hours ago
The Patient Access Specialist plays a vital role in delivering exceptional patient experiences and contributing to the financial health of our organization. This role coordinates scheduling, registration, insurance, and payer eligibility management, as well as financial screening activities, to provide a seamless customer service experience for patients, families, and visitors.
Key Responsibilities:
• Coordinate scheduling and registration activities to ensure timely and accurate processing of patient information
• Manage insurance and payer eligibility to ensure compliance with regulatory requirements
• Conduct financial screenings to identify potential issues and provide solutions
• Collaborate with healthcare teams to ensure seamless patient flow and effective communication
• Develop and maintain relationships with patients, families, and visitors to provide exceptional customer service
Requirements:
• Associate's degree or vocational training in a relevant field
• Minimum one year of experience in customer service, medical billing, coding, insurance, or authorization
• Excellent verbal communication skills and ability to diffuse angry customers
• Ability to work independently and manage multiple priorities in a fast-paced environment
What We Offer:
The University of Vermont Health Network offers a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.
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